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Knowledgeable
Know what your rules are and clearly define them when you receive new tenants. Steven Taylor Taylor Equities will have a packet of papers that are given to each new client. This shows people what to expect before they are renting an apartment. It can save you from potential fights and issues because the policies have been clearly defined.
Available
When your tenants are trying to get a hold of you, make sure you are available. This does not mean you have to answer the phone as soon as they call or text, but you should be prompt when getting back to them. You will need to learn the proper balance for when to reply to your clients and when to take some time for yourself.
Punctual
If something has broken at your complex, you need to promptly fix it. Your tenants will begin to assume that you are not responsible and begin to doubt your capabilities as a landlord. Repairs are important to stay on top of no matter how small they may seem.
No matter the number of tenants you have, you should still desire to be the best landlord you can be. Applying these traits can help you reach that goal.
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